Effective Date: 01.05.2025
Company Name: Liberate Jewellery
Website: https://liberatejewellery.co.za/
Location: South Africa
This Privacy Policy outlines how Liberate Jewellery (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
By using our website or submitting your personal information, you consent to the practices described in this policy.
We collect the following types of personal information when you interact with us:
Contact information: name, email address, phone number, physical address
Order details: products purchased, delivery preferences
Payment information: collected via secure third-party processors (we do not store card details)
Account information: if you create an account, login details and preferences
Enquiry data: if you use our contact or enquiry forms
Device information: IP address, browser type, and website usage via cookies and analytics tools
We use your personal information to:
Process and fulfill orders or enquiries
Communicate with you regarding your purchase, delivery, or general questions
Improve our website and customer experience
Send you marketing materials (only if you have opted in)
Comply with legal obligations
We do not sell your personal information. We may share it with trusted third parties only when necessary:
Courier and delivery companies
Payment processors
Marketing platforms (e.g., email services)
Professional advisors (e.g., accountants or legal counsel)
Authorities or regulators when legally required
All third parties are contractually obliged to protect your data and use it only for the intended purpose.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. This includes secure website protocols (SSL), encrypted storage, and access controls.
Under POPIA, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent for marketing at any time
Lodge a complaint with the Information Regulator (South Africa)
To exercise your rights, please contact us at:
info@liberatejewellery.co.za
Our website uses cookies to improve your browsing experience and collect usage statistics. You can adjust your cookie preferences in your browser settings.
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax or accounting requirements).
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Liberate Jewellery
info@liberatejewellery.co.za
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